Privacy Policy

Last updated: October 2026

This website is operated by Fenglai (Henan) Machinery Co., Ltd. ("we", "us"). This Privacy Policy explains how we collect, use and protect the personal information you submit through this website (inquiry forms, document downloads and other contact channels).

Information we collect

We only collect information you choose to provide: your name, email address, phone number, WhatsApp number, company name, country, and the content of your message (for example the products, models and quantities you are interested in).

When you submit an inquiry, we also record technical details such as the page you came from and your IP address, solely to prevent spam and abuse.

How we use your information

We use your information to respond to your inquiry, prepare quotations, arrange shipping and after-sales support, and follow up on your request. This is the only purpose for which your data is used. We process this information on the basis of our legitimate interest in handling your business inquiry.

Who we share it with

Your information is visible only to our export sales team, the email service provider we use to send and receive messages, and Google (via Google Analytics, which processes anonymized website usage statistics on our behalf). We do not sell, rent or trade your personal information to third parties for marketing purposes.

Data retention

We keep inquiry records for as long as needed to handle your request and maintain a business relationship. Inquiry data is stored on servers operated by us and located in the People's Republic of China. If you ask us to delete your data, we will do so unless we are required to keep it by law.

Cookies and consent

This website uses Google Analytics to understand how visitors use the site (pages visited, approximate region, device and browser type). Google Analytics uses cookies for this purpose. We do not run advertising or cross-site tracking cookies.

On your first visit we ask for your consent before loading optional, non-essential services: analytics (Google Analytics) and embedded third-party content (YouTube videos). If you decline, statistics are never loaded and videos open with an explicit confirmation prompt first; embedded videos are served via YouTube's privacy-enhanced mode. You can change your mind at any time by clearing your browser storage for this site and reloading the page.

Your rights

You may ask us at any time to access, correct or delete the personal information you have provided, or to stop contacting you. We will respond within a reasonable time.

Updates to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page always shows the current version.

Contact us about privacy

For any privacy question or deletion request, email [email protected].

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